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October 15 2018

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40 The Journal of Commerce | October 15 2018 www.joc.com Air Cargo: Third-Quarter Review and Peak-Season Outlook Special Report "The handlers don't have enough personnel, and they don't pay them enough to hustle." Long lines of trucks waiting for cargo warehouse doors at the airport caused such a firestorm of complaints that city officials created a marshaling lot for truckers to wait until a dock door becomes available. Termed the Truck Pass Lot and said to be the first at any US airport, it's been successful in getting truck- ers off the intra-airport warehouse approach roads, airport officials say. But while trucking companies, freight forwarders, customs brokers, and airline cargo officials gener- ally agree that progress has been made, they lament that pickup and delivery delays are still a problem. In some extreme cases, drivers can be marooned in the Truck Pass Lot for more than six hours. It's not uncommon for export shipments to miss cutoff times and flights, while time-sensitive import cargoes can arrive at consignee receiving docks a day late, some transportation providers report. In a series of interviews, The Journal of Commerce has found anger and blame isn't heaped solely on the airport leadership. surcharges and in some cases storage expenses tacked on to already steep transportation bills that can disrupt logistics budgets. Strange as it may sound, it's not uncommon for "de- tention" charges to exceed the value of the goods being hauled, truckers and forwarders say. To ease the crunch, some of the busiest airports, including Seattle-Tacoma, Los Angeles Inter- national, and John F. Kennedy International are channeling cash into new on-tarmac or airport-adja- cent cargo warehouse facilities with more dock doors and easier access to them. At Hartsfield-Jackson Atlanta, the world's busiest passenger airport and the 42nd-busiest cargo airport, the city and the cargo community took some drastic action a year ago. By Chris Barnett CONGESTION FLARE-UPS AT Harts- field-Jackson Atlanta International Airport are delaying air cargo ship- ments, underscoring the broader challenge facing US shippers already encountering pressure from steeper fuel prices and higher trucking rates. The airport says it has brought delays under control, but complaints persist. The squeeze results from airport congestion caused by truck-choked intra-airport roads, often long lines of truckers delayed in picking up and dropping off loads, poor dock-door management, scant or overcrowd- ed air freight facilities, and un- derstaffed ground handlers — all strained by a rising tide of domestic and international air cargo tonnage. North American air cargo volume rose 5.3 percent in the first six months of 2018 compared to the same period last year, according to the Interna- tional Air Transport Association. The delays all add up to wait time

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