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PhilaPort Special May 2021

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Page 29 of 39 a load is touched once instead of three or four times. Meanwhile, inside the truck cab, "there's a lot that we can do with technology, and in the office, we're rolling out new software for our dispatchers, our CSRs, and having data 'pushed' to them rather than people chasing the data," Bernard said. To keep up with growing cargo volumes, H&M is also increasing the office head count to help reduce the workload. "We want to provide quality of life for our employees," he said. On the driver side, "we're increasing pay packages and bringing in additional assets to support the continued surge in freight and cargo." Bernard does not anticipate any reduction in cargo volumes over the next 24 months. He noted that DCs are now ordering "safety stock" product to supplement their just-in-time (JIT) inventory. "They don't want to find themselves in the same position as last year. So, in addition to replenishing retail shelves, we're seeing replenishment of safety stock," he said. George Robinson, vice president for trucking operations at H&M in Philadelphia, said the company's transloading business is booming. "We're picking up containers at the marine terminal, taking the cargo to our facility, and transloading it into a domestic over-the- road trailer. It works well for us because we don't lose capacity at the port with our trucks that would otherwise have to go 1,500 miles or more with the load," Robinson said. Customers like this option too, he said, because they are getting their cargo moved faster. "We're thoroughly enjoying this growing transloading business that customers are sending across our dock," he said. The company's 15,000-square-foot cross- dock operation has 24 dock doors, is well lit and secure. It also has a prime location. "Our facility has immediate access to the interstate. It's right outside the Tioga Marine Terminal, and we're right on the Delaware River," Robinson said. Forest product imports enjoyed a banner year in 2020, spurred in large part by the spike in demand for bathroom tissue, paper towels, containerboard, and lumber. Penn Warehousing and Distribution, together with JH Stevedoring and Horizon Stevedoring, operate Piers 74A, 78A, 80, and 82, which is designated the Forest Products Center, said Tom Mutz, Penn's vice president of global business development. While PhilaPort has significant container cargo, "the Delaware River is a huge breakbulk system as well," he said. Typically, one breakbulk vessel per week, carrying 12,000 to 15,000 metric tons of product, calls the terminal. "But, April 2020 was a record-setting month for us," Mutz said. "We've never handled as many vessels or as much tonnage as we did that month. Oddly enough, this April we saw a similar scenario." According to PhilaPorts statistics, during April 2020 the port handled 119,649 metric tons of forest products — far exceeding the 69,094 metric tons handled in April 2019. From December 2019 to December 2020, the port saw a 14 percent rise in forest products, growing from 812,631 metric tons to 928,243 metric tons over a one-year period. While supply and demand of bathroom tissue and paper towels have stabilized since last year, the unrelenting demand in the United States for lumber alone continues to drive forest product shipments through PhilaPort. Furthermore, "customers like coming into our terminal. We turn trucks very quickly. We have an appointment system, so if the driver shows up with their appointment number, TWIC card, and a safety vest, then they'll find ASSOCIATES WAREHOUSING IS a fourth-generation family business since 1939 under the William Parker Associates umbrella. Our origin is from Parker Trucking, which was founded to provide high quality transportation for local shippers. We started providing delivery services to the ingredients trade, which included commodities such as sugar, flour, and fruit jellies. We developed into offering our customers value-added warehousing services. In the 1970s, Parker Trucking evolved into William Parker Associates, which expanded into deliveries from the Port of Philadelphia. Our specialized port-to-warehouse service expanded, and we developed strong relationships with customhouse brokers and food importers. In the 2000s, Associates Warehousing evolved and became a US Customs and Border Protection (CBP) bonded container freight station, Centralized Examination Station, and Class 3 bonded warehouse. We developed into a main transfer station for transloading and cross-docking services, especially for increased payload containers needing distribution. Today, as an asset-based third-party logistics provider (3PL), we are poised to handle your international cargo in a safe, secure, and efficient manner with our four FDA-approved warehouse locations with a total of 230,000 square feet of food grade space in close proximity to the Port of Philadelphia. Our newest location is less than 1 mile from Greenwich Terminals. Talented people make the difference We have a team of associates working together every day to meet our mission: "customer satisfaction." Our supply chain management staff is here to relieve the burden of moving our customers' goods through their supply chain process, from raw materials suppliers all the way to the hands of their customers. As a 3PL provider, Associates partners with forward-thinking companies to provide logistical solutions to help manage their goods so that they can focus their time and energy on more important things — expanding their business. We offer pick, pack, and ship services under our Tier 1 warehouse management system (WMS) software with robust portals featuring: real time RF scanning with barcode technology, wave order picking, 24/7 web ordering, and online inventory access. Our four centralized warehouse locations are Port of Philadelphia centralized hubs, which enable us to accelerate your inbound cargo movements through the supply chain. We have a competitive advantage because we are asset based. We own trucks, chassis, and real estate. Associates Warehousing is your centralized gateway from the port to your customer. Dedicated to customers' needs A SPECIAL ADVERTISING SUPPLEMENT OF THE JOURNAL OF COMMERCE 30 | May 24 2021 PHILADELPHIA TRADE & LOGISTICS

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