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June 23, 2014

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Page 48 of 71 THE JOURNAL OF COMMERCE 49 EXPEDITED/TIME CRITICAL TRUCKING SPECIAL REPORT EXPEDITED TRANSPORTATION COMPANIES increasingly are focusing on detailed, custom levels of service to the phar- maceutical business. But speed isn't necessarily the most important thing they deliver for drug shippers. "I would fi rst and foremost challenge the labeling of the service as expedited," said John Dwiggins, life sciences business unit leader at Panther Premium Logistics, a subsidiary of transportation holding company ArcBest. When working with pharmaceutical shippers, Panther and other expedited carriers put ensuring product integrity, reg ulatory compliance and shipment security before speed. "These customers certainly want on-time and expeditious delivery of their freight, but they're most concerned WHERE QUALITY COMES FIRST For pharmaceutical shippers, security is more important than speed. Fortunately, expedited carriers deliver both. By William B. Cassidy

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